All information regarding residents and staff is strictly confidential. Information regarding residents will not be given out without prior agreement with the resident or next of kin. Staff adhere to a strict policy on discussing either verbally or on social media any information on residents, other staff or Read House in general. Read House is compliant with the Data Security Protection Toolkit. For further information please contact the Registered Manager.
What information do we collect about you?
We collect information about you when you register with us, complete customer surveys and provide feedback. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you and if you agree, may inform you of services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal processor for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.
We would like to send you information about our services if you have consented to receive marketing. You may opt out at a later date and you have a right at any time to stop us from contacting you for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service. You may ask us to correct or remove information you think is inaccurate.
In addition you also have the right to request we remove your information that we hold. Doing this may impact the services that we can offer you.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
Right To Erasure
How to contact us